Santo de Serra - Santa Cruz - Madeira Island

Terms and Conditions – Privacy Policy

    1. Cancellation: In the case of cancellation, we will charge the following fees:
      • Up to 90 days prior to start date:  50% of total fees
      • From 89th to the 61st day prior to start date:  65% of total fees
      • From the 60th to the 31st day prior to start date: 75% of total fees
      • From the 30th to the 6th day to start date: 85% of the total fees
      • The 5th day prior to start date:  90% of the total fees

In case of a no-show or cancellation after the arrival date, no refund will be made, therefore, if a guest arrives and decides to leave, full payment will be required. 

In any circumstances where we can not provide your stay, we reserve the right to cancel your reservation and will return the full amount already paid or change the booking dates, at your convenience and subject to availability.

These circumstances can include interruption of internet connection, gas, failure of electricity, or water, strikes, floods, earthquakes, natural disasters, acts of terrorism, war,        closure of airports and ports, political unrest, epidemic, not excluding other reasons of majeure force.

 

 

2.  Acceptable forms of payment: By bank transfer: The relevant account number will be emailed to you.  Please send us a copy of the transfer order. All bank charges will be incurred by you.  Please note that a booking is only confirmed once the initial down payment is made.

 

3. Personal Information upon check-in:  It is mandated by Portuguese law governing border control and immigration (SEF), that all guests must provide the following information to the host of the accommodation where you will be staying:

guest’s full name | date of birth | nationality | home address | details of identity document (ID or Passport) 

 

 

4.  Insurance: Neither agent, operator, nor the proprietor will be held responsible in any way for any accident, illness, loss of personal effects, or change in personal circumstances arising at any time prior to or during the stay. We therefore strongly recommend taking out travel insurance (including health, accident, liability, and deportation).

 

5. Rights to image and film material: By agreeing to our general terms and conditions you are accepting that Workation Madeira has the right to use any photos, video, and sound recordings which may be produced during your stay. These materials may be used by us for promotional purposes without cost implication or the need for a separate authorization from you.  In the event that you do not want  us to use content that portrays you,  then let us know in writing by email.

 

6. Disclaimer: While all information is accurate at the time of publication, the content may be subject to updates. We reserve the right to refuse admission or to dismiss any guest/ without any refund in the event of misconduct or unsatisfactory behavior.

Errors and changes are reserved.

 

 7. Share of personal data:  Madeira Workation may share your information with business partners, for the purpose of providing you a service.

At any time, you can request in writing that your personal information to be deleted and we will erase it from our system, as well as when your personal information becomes no longer relevant to provide you our service. Feel free to reach out to us regarding how we handle your personal information.

 

 

8. Communications:  We may use your Personal Information to contact you with newsletters, marketing, or promotional materials. If these communications are no longer of your interest, you can request by email to be removed from our mailing list.

We reserve the right to use your personal information if considered mandatory to respond to legal process, investigation, rights protection, violation of our policies, or required by any applicable law or regulation in Madeira, Portugal.

 

 

9. Cookies:  We employ the use of cookies. By accessing madeiraworkation.com, you agree to use cookies in agreement with Madeira Workation’s Privacy Policy.  Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

 

 

10. Security:  The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is                100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

 

 11. Third-party access:   Madeira Workation use third-party services such as payment processing, email marketing, analytics tracking, advertising, however, we do not give them permission to disclose or use your data for any purpose besides performing the specific tasks on our behalf.

 

Our website may link to external websites and third-party links not operated by Madeira Workation, therefore, we inform you that we can not accept liability or responsibility for their privacy policy.

 

If you have any doubt regarding a specific third-party company, we advise you to review their privacy policy directly.

We do not rent or sell data information to other companies or third parties.

 

 

 12. Log Data:  Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

 

 

 13. Changes To This Privacy Policy:  We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will place a prominent notice on our website.

 

 

14. License:  Unless otherwise stated, Madeira Workation.com and/or its licensors own the intellectual property rights for all material on madeiraworkation.com.   All intellectual property rights are reserved. 

 You must not:

      • Republish material from MadeiraWorkation.com

      • Sell, rent or sub-license material from MadeiraWorkation.com

      • Reproduce, duplicate or copy material from MadeiraWorkation.com

      • Redistribute content from MadeiraWorkation.com

 

Place and court of jurisdiction are in Madeira, Portugal

Quinta do Cabeço Alto Address:   Caminho do Cabeço Alto, Santo da Serra, 9100-249, Madeira Island

Email: contact@madeiraworkation.com